New Mexico Health Insurance Privacy and Security Policy

New Mexico Health Insurance Exchange (NMHIX) takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

This policy covers how NMHIX treats personal information that NMHIX collects and receives from individuals, employers, and employees. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies or organizations that NMHIX does not own or control, or to people that NMHIX does not employ or manage.

Information Collection and Use

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII) when you register on the NMHIX website. This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. NMHIX automatically receives and records information on our server logs from your browser, including your IP address, and the page(s) you request.

 

NMHIX uses information for the following general purposes: to fulfill your requests for products and services, improve our services, contact you, conduct research, provide marketing information about promotions, new services, or important website changes.

Information Sharing and Disclosure

NMHIX does not rent, sell, or share personal information about you with other people or nonaffiliated companies or organizations. NMHIX may share this information with its business partners for the specific purpose of a promotion or service offering.

Personally Identifiable Information Safeguarding

NMHIX utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other Websites

NMHIX website may contain links to other internet websites. NMHIX neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-NMHIX websites.

 If you have questions or suggestions, please contact us.

 

 

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