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We are here to help.

Open Enrollment is now!

Hours of Operation: Monday – Friday: 8:00 a.m. – 5:00 p.m. at our office

Upcoming Holiday Closures: Christmas Day (12/22 – 12/25), New Years Day (1/1)

For In-Person Assistance:

BeWellnm’s administrative office is located at:

7601 Jefferson St. NE Suite 120
Albuquerque, NM 87109

For assistance by phone:

Monday – Friday: 7:00 a.m.- 7:00 p.m, Saturday: 9:00 a.m. – 2:00 p.m.

Customer Engagement Center and Escalation Center Team: 1-833-ToBeWell (1-833-862-3935)

Premium Billing Team: 1-833-862-3935, option 5

Have a Question?

  • Call us at 1-833-ToBeWell (1-833-862-3935) and TTY: 711.
  • Chat with us online. Click the orange button in the bottom right corner of your screen.
  • Schedule an appointment with a certified agent, broker or enrollment counselor today! Identify your preferred language. SCHEDULE NOW

Customer Support

If you are looking for support on eligibility, enrollment, Form 1095-A, or tax credits, please call our Customer Engagement Center [1-833-ToBeWell (1-833-862-3935) and TTY: 711] or contact us. A representative will contact you as soon as possible.

If you have a concern or complaint regarding your experience with beWellnm, please complete the complaint form, and a representative will contact you as soon as possible.