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We Are Here to Help

The BeWell team is here to answer your questions, help you find a plan and enroll in health insurance. 

You can reach us by phone, chat, email or in person at our office in Albuquerque. You can also schedule an appointment for free with a certified assister who can help you find and enroll in a health insurance plan that meets your needs. 

If you are looking for support, call our Customer Engagement Center at the phone number below or use the form on this page. You can also find answers to common questions in the Get Answers section of our website.

We are open from Monday – Friday from 8 a.m. – 5 p.m.

Support will be limited over the U.S. Labor day holiday. Please expect longer wait times.

Choose a Contact Method

Call Us:

(1-833-862-3935), TTY: 711

For the Premium Billing Team,
press option 5.

Come See Us
In Person

7601 Jefferson St. NE Suite 120
Albuquerque, NM 87109
Monday – Friday from 8 a.m. – 4 p.m.

Schedule An

Meet with a
certified assister who can
help you select a plan.

Chat support is available
Monday – Friday:
8:00 a.m. – 5:00 p.m.

Connect with the Customer Engagement Center

If you have a question, need assistance or want to get in touch, email our Customer Engagement Center.

Our Customer Center typically responds within two business days.

Get Help Now

BeWell is here to answer your questions. Feel free to call, email or chat with us whenever your ready.