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New Mexico Health Insurance Exchange Privacy Policy

The New Mexico Health Insurance Exchange, also known as BeWell, takes your privacy seriously. A summary of our Privacy Policy follows. You can also read the entire policy.

Our Privacy Policy tells you what kind of personal information we collect, how we use it, and how we safeguard it.

Information Collection and Use

We collect certain Personally Identifiable Information (PII), like your name, address, email, income information, and citizenship and immigration status, in order to determine eligibility for health coverage and other insurance affordability programs, and to facilitate enrollment in such coverage or programs. We strictly limit our use of the application information you provide to these purposes. You will be asked to provide only the minimum information necessary to determine eligibility for applicable programs or health plans. Your PII will be shared only with those authorized to receive or view it.

When a user visits our website, we also collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

How we Protect Your Personal Information

We strictly adhere to a wide range of federal and state privacy and information security-related standards, including ACA privacy regulations and the National Institute of Standards and Technology (NIST) Guidelines, and we will keep the information you provide private and secure as required by these laws. We will take all reasonable steps to ensure the confidentiality, integrity, and availability of your personal information. We use a variety of safeguards and security controls, including secure electronic interfaces when sharing personal information electronically.

Access and Correction of Personal Information

Our Privacy Policy tells you how you can see your personal information that we have on file, and how you can correct it, if necessary.

Links to Other Websites

The BeWell website(s) may contain links to other sites. We neither control nor endorse external sites and are not responsible for the content of such sites.

If you have questions or suggestions, please contact us.

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Where Do I Start?

Browse and Compare
Insurance Plans

Before you apply for coverage, you can see the health and/or dental insurance plans available and the estimated cost you will pay plus any subsidies you may qualify for to reduce the cost.

Schedule an Appointment

with a Certified Assister
or Enrollment Counselor

Certified assisters and enrollment counselors can help you understand your options and enroll in a health insurance plan. Their help is free!

Submit
Your Application

When you’re ready to enroll, you can apply online in about an hour. You can also save your application and come back to it, so you can go at your own pace. Create your BeWell log in to get started.

Get Help Now

BeWell is here to answer your questions. Feel free to call, email or chat with us whenever your ready.