We are here to help.
Hours of Operation: Monday – Friday: 8:00 a.m.- 5:00 p.m.
For In-Person Assistance:
BeWellnm’s administrative office is located at:
7601 Jefferson St. NE Suite 120
Albuquerque, NM 87109
For assistance by phone:
Customer Engagement Center and Escalation Center Team: 1-833-ToBeWell (1-833-862-3935)
Premium Billing Team: 1-833-862-3935, option 5
Upcoming Holiday Closures:
Have a Question?
- Call us at 1-833-ToBeWell (1-833-862-3935) and TTY: 711.
- Chat with us online. Click the orange button in the bottom right corner of your screen.
- Schedule an appointment with a certified agent, broker or enrollment counselor today! Identify your preferred language. SCHEDULE NOW
If you are looking for support on eligibility, enrollment, Form 1095-A, or tax credits, please call our Customer Engagement Center [1-833-ToBeWell (1-833-862-3935) and TTY: 711] or contact us. A representative will contact you as soon as possible.
If you have a concern or complaint regarding your experience with beWellnm, please complete the complaint form, and a representative will contact you as soon as possible.