It’s our mission to connect New Mexicans with affordable, high-quality health insurance. And we’re proud to provide a high level of service and support throughout the process.
Read reviews of BeWell from people across New Mexico below.
Did you have a great experience?
Leaving a review helps others find us and enroll in health insurance, too. You can leave us a review.
Posted on Google
Rowe18 August 2026
My telephone experience with Carol today was excellent. I had plan changes, she helped me through that and had immediate answers to other concerns. Her customer service today is enough for me to recommend BeWell. They have a variety of plans at different costs. I've been insured me through Presbyterian Native American Zero Gold off and on for years. It's a great plan and I highly recommend it of you're searching.Posted on Google
Justin Parmelee27 June 2026Ericka Mendez was very helpful in resolving a stressful situation for me and my family. She listened to the whole story and guided me to a resolution that would’ve been impossible without her help. She went above and beyond and considered all the facts.Posted on Google
Mak Mulligan16 June 2026Health Insurance stuff always stresses me out (especially now as a student) but America and Velerie made my experience nothing but amazing, quick and painless. If you need an adultier adult go to Be Well NM 💯 Thank you so much again!Posted on Google
Monica Martinez12 June 2026Carol was so helpful and compassionate, my issue was resolved quickly.Posted on Google
Janet Hernandez8 June 2026From the moment I walked in, the front desk staff was welcoming and kind. Carol helped me enroll in a health insurance plan and took the time to carefully explain the different coverage options and premiums available. She was patient, knowledgeable, and genuinely cared about helping me find a plan that worked best for me and my family. The entire process was much easier than I expected thanks to her guidance.Posted on Google
Emelita Graham28 May 2026I have n excellent help from a wonderful staff Carol. She help me the best she can to provide the help i needed . Thank so very much.Posted on Google
Rita S16 April 2026How does this place not have 5 starts? This is the single most helpful resource I’ve ever used in my life. FOR YEARS they have been so incredibly helpful and the staff cares deeply. I am so grateful and impressed by this establishment. Thank you BEWELL!!Posted on Google
James Smith15 April 2026I had an issue that needed to be resolved quickly. Spoke to two agents that were friendly and knowledgeable, and they resolved it promptly. Very grateful for their help!Posted on Google
jay f14 April 2026Went in to have documents uploaded so that I could get Healthcare through Be WellNM, and Jorge provided the best service. He got the document uploaded quickly and was able to set me up on a very reasonable and extremely affordable plan. I was very satisfied.Posted on Google
Haley Hawk10 April 2026Needed to get my 1095 and the process was so simple and easy, just needed my drivers license or photo id. The front desk lady was super friendly and helpful tooPosted on Google
Isabel Chang9 March 2026Carolyn was knowledgeable and friendly I would return to her for any further needs.Posted on Google
Merlyn Liberty24 February 2026Carol was incredibly helpful while guiding me through the application process. She was kind and knowledgeable and explained everything thoroughly to me. I was completely satisfied with my visit.Posted on Google
Orlando Chavez9 February 2026Carol did a great job. She was professional all the time. It was a pleasure doing business.Posted on Google
Jan Szadkowski27 January 2026Carol helped me out and had a great experience so happy to have insurance thank you so muchPosted on Google
Oscar Rodriguez26 January 2026Carol was amazing she did a great job at answering our questions and explaining them in further details when we had questions. She made us feel comfortable with our visit and was very kindPosted on Google
Samantha M16 January 2026Very helpful!Posted on Google
Samantha14 January 2026Great customer service. Very prompt and informative thank you Mariah!Posted on Google
Matthew Gallegos13 January 2026Carol is awesome very helpful . Thank you very muchPosted on Google
Carol K13 January 2026
Phone calls to BeWell Customer service have been answered promptly by nice, knowledgeable people. the phone system itself is very very problematic....first of all, when you answer all your prompts it takes you to a final question with only one choice: something about tax prompts, and if you don't choose that answer, it hangs up on you. So you make that choice and then it starts asking for all your personal info: JUST CLICK YOU DON'T HAVE IT, because the system cannot save it....it gets to the last question and says "do you agree for us to call you back?" but it doesn't give you number choices and it doesn't recognize your voice or any numbers you punch, so it simply says "can't verify your info" and sends you to an agent who re-asks all the same Qs. But the most obvious glitch is that they system doesn't seem to have accurate guidelines for whether you might qualify for Medicaid, so it sends you to the Medicaid system, and then you wait months and months to get a denial, and by then you have missed months of coverage, because while Medicaid might be back dated, enrollment in health care coverage from BeWell is NOT. So my advice, unless you are pretty sure you qualify for MC, just decline it. If you are borderline on income, you can probably get some kind of coverage without a premium anyway.Posted on Google
Jesse Liesveld13 January 2026Be Well is always great, I’ve come in multiple times for help. This past time Carol helped me and she was quick, efficient, and very nice. I will always come back. Thank you!Posted on Google
Teresa Hernandez13 January 2026I needed help finding health insurance; so I visited the Be Well office in the morning. We were having some issues with the process but Carol was so patient and sweet that she didn’t get frustrated, instead she ask for help to one of her coworkers, and he came and help her right away. They both figure out what was wrong and finished the process. It’s very comforting to know that this people’s main goal it’s to help you. This was a great experience, I hope for this kind of customer service in the whole world. Thank you Carol! Sorry I made you work so hard.Posted on Google
Kenny Lind8 January 2026Super helpful!Posted on Google
Elizabeth Sena8 January 2026Mariah was super helpful and made everything easy and understandable for me. I really appreciated her patience with going through plans with me, i’m grateful for her help.Posted on Google
Bryan Hunter7 January 2026Carol was awesome to help us, hope i spelled your name right lolPosted on Google
Jan Koltonuk6 January 2026I met with Genevieve today and she was awesome. Helpful, smart and kind. Thank you!Posted on Google
Lisa Hollembaek30 December 2025Working with Jorge Amaya with BeWellNM was one of the most helpful and pleasant customer service experiences I've had in my 63 years. Jorge was patient, knowledgeable and informative. He listened, and very effectively solved my extremely unusual and complex health insurance dilemma. Thank you Jorge for making this stressful situation turn out so unbelievable well!! Lisa H. Albuq. NMPosted on Google
Jawed Aleem30 December 2025My wife and I visited the Bewellnm, Albuquerque office today. Although we have dealt with them before, over the phone or on line, this was our first visit in person, to deliver a requested document. The office is located on Jefferson and is well appointed. We were greeted promptly and the lady very nicely advised, that if we could wait a little, she could find someone to help us, and we could probably finish the process right then. We waited and a short while later, one Ms. Monica came to assist us. She escorted us to a well an office and went to work on our case. She was professional, efficient, courteous and very kind. Our work was completed quite efficiently and in a short time. We highly appreciate and recommend this location and Ms. Monica. Well done young lady. ============================== Dec/29/2025 We were at the BEWELLNM office again, to renew our health insurance. We were taken care of by, Mr. Gabriel Martinez & Ms. Monica Melendez. Once again our experience was excellent. Gabriel, excelled our expectations. He was very humble, positive, knowledgeable, helpful and with a wonderful sense of humor. Although he was mentoring Monica, he continued to be very patient and professional. He is a great representative of the organization and should be recognized as such. 5 star experience.Posted on Google
antoinette jaramillo16 December 2025Carol was patient and accommodating. Very understanding and willing to explain in detail over and over again so that it made sense.Posted on Google
Mark Phillips15 December 2025Carol is amazingly helpful!Posted on Google
Esmeralda Johnson15 December 2025Very polite kind service and very helpful in finding me find the right insurance for my needs. Thank you!Load more
