Between unfamiliar terms and all the different plans, enrolling in health insurance or updating your plan can be overwhelming. But with BeWell, you’re not alone—and our helpful team members are closer than you might think!
In 2026, we’re bringing our friendly Outreach Team and Certified Assisters to community events near you. Our goal? To help more New Mexicans get affordable, reliable health care coverage.
“I work with our partners to get out there in the community so we can meet people where they are. It’s important. I’m very passionate about making sure all New Mexicans are insured,” said Lori Fierro, Outreach Operations Manager.
Get free, in-person help from BeWell staff at these community locations:
- Central New Mexico Community College Main Campus:
- KW Building, 716 University Blvd. SE, Albuquerque
- Tuesdays, 10 a.m. to 2 p.m.
- International District Public Library:
- 7601 Central Ave., Albuquerque
- Every month, time and day vary
- Gallup Flea Market:
- 340 N 9th St
- Every first Saturday, 10 a.m. to 2 p.m.
Whether you’re enrolling for the first time or need to update your plan, our team is here to help. Check out four ways we help New Mexicans get quality health care coverage.
1. Free Enrollment Assistance
The BeWell outreach team and Certified Assisters provide you with free help so you can make the best decision for your coverage. A Certified Assister is trained to help you choose the best, most affordable health insurance plan. These BeWell team members can assist with:
- Understanding income levels for cost-savings
- How to report premium tax credits on your income taxes
- Questions about what health services are covered by the plan you choose
Certified Assisters help is free. They are here to answer questions and help you understand your health insurance plan. Stop by one of our community events to get assistance and answers to your questions—no appointment needed!
2. Navigate Life Changes
Generally, there is a short time each year in which people can sign up for health insurance. This is called open enrollment. But there are exceptions.
Native Americans can enroll year-round. Others can enroll after a big life change, during a special enrollment period (SEP). Some of these include:
- Getting married or divorced
- Having a baby or adopting a child
- Losing your job-sponsored health coverage
- Losing your Medicaid coverage
- Moving to or within New Mexico
If you qualify for a SEP, you usually have 60 days to confirm the qualifying life event and enroll in new coverage. BeWell team members can discuss these changes with you to help you get coverage and avoid a gap in your health care.
3. Plan Updates for Native Americans
If you are Native American, you don’t have to wait for open enrollment. Native Americans can enroll in health coverage or make changes to their plan through BeWell at any time during the year.
“Our Native American Outreach Coordinator, Charlotte, is amazing,” Fierro said. “She goes to all the chapter houses, she is out in the community speaking and doing presentations. She’s really out there connecting and listening and finding out what people’s needs are.”
By signing up for a plan through BeWell, you can get:
- Access to a larger network of doctors
- More coverage for specialty care
- Easier access to prescriptions
BeWell plans complement the coverage offered by Indian Health Service (IHS) and Tribal Health Care Centers. When insurance pays for your doctor visits, IHS and Tribal Health Care Centers use that money to take care of your neighbors. Win-win!
Related: Read “Native American Health Insurance Coverage: Weighing You Options”
4. Understand Health Insurance Paperwork
There can be a lot of paperwork involved with enrolling in or changing your health insurance plan. BeWell experts can help you understand how to fill out the forms and what unfamiliar terms mean.
If you’re ready to apply for insurance, bring these items when you visit us to get the best coverage and cost-savings options:
- Social Security numbers for everyone in your household
- Information about your household income (such as pay stubs)
- Details about any health coverage you already have and
- Copy of your recently filed taxes
- Lists of your current doctors and dentists, including their specialties and locations
- Information about any job-based insurance that’s available to you
Fierro noted that BeWell staff take your privacy seriously.
“At any event we do, there’s a private space and we’ve very vigilant about privacy,” she said.
Let Us Help You Get Covered!
Health insurance can be complicated, but don’t let that stop you from getting the care you deserve. Visit us at one of our community locations or browse our website to learn more about how BeWell can help you.
“What brings me joy is hearing people’s success stories,” Fierro said. “Health insurance can be confusing! To have people come in and tell me they got great help and they understand it, that brings me joy. Helping people have peace of mind.”
Have questions? Call 833-862-3935 to talk with a BeWell team member. Need a hand? Get free help to set up your account!
