⚠️ Two-Hour Snow Delay: BeWell office will open at 10:00 AM. We can help you over the phone still - call 833-862-3935
⚠️ Two-Hour Snow Delay: BeWell office will open at 10:00 AM. We can help you over the phone still - call 833-862-3935
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If you’re currently enrolled in a plan through BeWell here is where you can find all of the details to manage the new BeWell portal. Wondering what the difference is? Read more about our changes.
If you received an access code, you don’t need to create an account, we’ve transferred your information to the new system. Just claim your account!
If you have a health insurance plan through BeWell at any point during the year, you will need to “reconcile” your premium tax credits when you file your taxes. You can find the information you need to file your taxes, FAQs on forms 1095-A and 8962, and the Second Lowest Cost Silver Plan (SLCSP) calculator on our tax information page.
After you enroll, you must pay your first month’s health insurance premium for your coverage to take effect. If you don’t pay the first month’s health insurance premium on time, you will have to reapply for health insurance. You may not be eligible for the same coverage start date. To make your first payment;
Depending on the carrier, you may be able to set up reoccurring monthly payments in the “Pay Now” Portal. We encourage this to ensure you don’t miss a payment and lose coverage.
Each insurance carrier has its own way to set up payments, including recurring or automated payments. Be sure to connect with your insurance carrier to set up your preferred payment method. Contact information for each carrier is below, should you have any questions.
Sign up for Auto Bill Pay and automatically schedule your monthly payments, safely and on time. Sign up through your member account and earn Blue Points rewards.
Auto Bill Pay: Log in to sign up for Auto Bill Pay or call Customer Service at 1-866-236-1702
Pay Online: Make Your BCBSNM Payment
Pay by Mail:
Blue Cross and Blue Shield of New Mexico
PO Box 650774 Dallas, TX 75265-0774
Billing, invoice, and premium payment questions can be directed to customer service: 1-800-691-0021, TTY 711
Premiums are due on the 1st of every month. Notices are sent 3rd or 4th of the month prior to the due date.
Pay Online: Make Your UnitedHealthcare Payment
Pay by Mail:
UnitedHealthcare
PO Box 740409 Cincinnati, OH 45274-0409
NM Member Customer Service Questions? 1-855-923-7528
The phone number is also located on the back of your ID card.
Invoices run on the 13th of the month, and payment is due prior to the 1st of the month of coverage.
Auto Bill Pay: Auto drafts from a bank account, debit, or credit card on the 25th of the month for the next month’s premium.
Pay Online: Make Your Presbyterian Payment
Pay by Mail:
Presbyterian Health Plan,
P.O. Box 209594, Dallas, TX 75320-959
Billing, invoice, and premium payment questions can be directed to customer service: 1-800-253-0217
Pay Online: Make Your Molina Payment
Pay by Mail:
Molina Healthcare
P.O. Box 75159, Chicago, IL 60675-5159
Billing, invoice, and premium payment questions can be directed to customer service: 1-877-205-8767
Pay Online: Make Your Best Life Payment
Pay by Mail:
PO BOX 3023, Meridian, ID 83680-3023
After you have created or claimed your 2026 BeWell account, you can submit a support request for any issues directly from your account page. To do so;
You have not submitted a support request. Please allow up to 48 business hours to receive a call or reply in your inbox.
If your request is urgent, you can call us at 833-862-3935, or schedule an appointment to meet with a certified assister.
Grace periods do not apply to the first month’s payment. You must pay the first month’s payment to complete the enrollment process. If you do not make this payment, your health insurance plan will not take effect, and you will not be enrolled in coverage.
If you get Advance Premium Tax Credits (APTC), you are eligible for a three-month grace period. The grace period starts with the first month of not paying your monthly health insurance premium. If you do not make a complete payment by the end of the grace period, your last day of coverage will be applied to the last day of the first month of the grace period.
If you do not get APTC, you are eligible for a one-month grace period. If you do not make a complete payment by the end of the grace period, your last day of coverage will be the last day of the coverage month for which payment was made in full (e.g., non-payment for May coverage is terminated effective April 30th). More details can be found in section 9.5 of our Policy Manual.
If your coverage is terminated for nonpayment, you cannot re-enroll until the next Open Enrollment Period (OEP) unless you have a Qualifying Life Event (QLE).
Please contact your carrier if you are going to miss a payment.
Questions? Call 833-862-3935, chat with us, or schedule a free appointment with a certified assister.
BeWell certified assisters can help explore your options, enroll in or change plans, and ensure you’re getting all eligible subsidies. Best of all, their help is free!
We can help! Are you needing insurance now or planning ahead for the future?
Do you want to learn more about insurance, subsidies, and eligibility or start shopping for plans?
First, are you a new customer or did you receive an access code?
Do you want to learn more about insurance, subsidies, and eligibility or start shopping for plans?
