Manage Your 2026 Account

If you’re currently enrolled in a plan through BeWell here is where you can find all of the details to manage the new BeWell portal. Wondering what the difference is? Read more about our changes.

If you received an access code, you don’t need to create an account, we’ve transferred your information to the new system. Just claim your account!

Popular How to Articles

If you have a health insurance plan through BeWell at any point during the year, you will need to “reconcile” your premium tax credits when you file your taxes. You can find the information you need to file your taxes, FAQs on forms 1095-A and 8962, and the Second Lowest Cost Silver Plan (SLCSP) calculator on our tax information page.

How to...

How to Make Your First Payment

After you enroll, you must pay your first month’s health insurance premium for your coverage to take effect. If you don’t pay the first month’s health insurance premium on time, you will have to reapply for health insurance. You may not be eligible for the same coverage start date. To make your first payment;

  1. Log in to your BeWell account.
  2. Click the “Enrollments” tab.
  3. Click the “Pay Now” button.
  4. Follow the prompts to complete your payment.
  5. You will need to set up all future payments with your insurance carrier.

Depending on the carrier, you may be able to set up reoccurring monthly payments in the “Pay Now” Portal. We encourage this to ensure you don’t miss a payment and lose coverage.

How to Submit a Support Request

After you have created or claimed your 2026 BeWell account, you can submit a support request for any issues directly from your account page. To do so;

  1. Log in to your BeWell account.
  2. Click the “My Support Requests” tab.
  3. Click the “Submit a New Support Request” button.
  4. Select your request type and subtype.
  5. Write a subject and description of the issue, and choose a file with an image of the problem if applicable.
  6. Click “Submit”

You have not submitted a support request. Please allow up to 48 business hours to receive a call or reply in your inbox. 

If your request is urgent, you can call us at 833-862-3935, or schedule an appointment to meet with a certified assister.

Grace Periods

Grace periods do not apply to the first month’s payment. You must pay the first month’s payment to complete the enrollment process. If you do not make this payment, your health insurance plan will not take effect, and you will not be enrolled in coverage.

If you get Advance Premium Tax Credits (APTC), you are eligible for a three-month grace period. The grace period starts with the first month of not paying your monthly health insurance premium. If you do not make a complete payment by the end of the grace period, your last day of coverage will be applied to the last day of the first month of the grace period.

If you do not get APTC, you are eligible for a one-month grace period. If you do not make a complete payment by the end of the grace period, your last day of coverage will be the last day of the grace period.

If your coverage is terminated for nonpayment, you cannot re-enroll until the next Open Enrollment Period (OEP) unless you have a Qualifying Life Event (QLE).

Please contact your carrier if you are going to miss a payment.

Questions? Call 833-862-3935, chat with us, or schedule a free appointment with a certified assister.

Let Us Do the Work for You

BeWell certified assisters can help explore your options, enroll in or change plans, and ensure you’re getting all eligible subsidies. Best of all, their help is free!

Are you looking for health insurance?

We can help! Are you needing insurance now or planning ahead for the future?

Let's get you covered for 2025

Do you want to learn more about insurance, subsidies, and eligibility or start shopping for plans?

Let's start planning ahead!

First, are you a new customer or did you receive an access code?

Let's get you where you need to be

Do you want to learn more about insurance, subsidies, and eligibility or start shopping for plans?