What Is a BeWell Certified Assister?

Shopping for health insurance can feel overwhelming. Whether you’re enrolling for the first time, renewing your coverage, or have questions about your current plan, free help is available.

BeWell certified assister is a trained professional who can help you understand your options, enroll in coverage, and make the most of your health insurance.

Every certified assister completes BeWell training and stays current on enrollment rules, eligibility requirements, and health coverage options. The best part is that all assistance is completely free! 

How Can a Certified Assister Help?

A BeWell-certified assister can help you: 

  • Understand your options: Learn about available health and dental coverage, understand common health insurance terms, and compare pros and cons of private versus job-based coverage. 
  • Navigate costs: See if you are eligible for coverage through Medicaid, your job, or through BeWell. You can also see if you qualify for subsidies to help cover your monthly insurance premiums—BeWell is the only place in New Mexico where you can get subsidies. 
  • Complete your application: Get step by step assistance to create a BeWell account, complete an application, compare plans, and enroll in coverage. 
  • Use your coverage. Answer general questions after enrollment, explain how to use your benefits, and connect you with the resources if you need additional support.

Related: Read “4 Ways to Get Health Insurance Help in Your Community” 

Getting Help Is Easy!

Here are six ways to get assistance from BeWell:  

  • New customers can click the “Get Free Help” button on our website homepage to Schedule a 1:1 appointment  
  • Existing customers can click the “Find Free Help” button in the consumer portal   
  • Call 833-862-3935 
  • Meet with us in person at a community outreach event 
  • During Open Enrollment, attend a virtual or in-person enrollment event 

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Where Do I Start?

Browse and Compare Plans

Before you apply for coverage, you can see the health and/or dental insurance plans available. Determine what works best for you.

Let Us Do the Work for You

Certified assisters can help you understand your options and enroll in a health insurance plan. They will not push you towards a specific plan or carrier.

Get Answers to Your Questions

We recommend you get free help from our certified assisters, but if you want to do it on your own we have step-by-step instructions and videos to guide you through the application and enrollment portal.

Submit Your Application

When you’re ready to enroll, you can apply online in about an hour. You can also save your application and come back to it, so you can go at your own pace. Create your BeWell log in to get started.